Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, including your name, email address, phone number, and zip code. We also collect information about your use of the platform, such as listings you create, rentals you initiate, and searches you perform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Renting Hive platform.
• Process rental transactions and payments through Stripe.
• Share your contact information with the other party upon rental confirmation.
• Send transactional emails related to your rentals and account.
• Detect and prevent fraud and abuse.

3. Contact Information Sharing

When a rental is confirmed, we share your name, email address, and phone number with the other party to the rental for the sole purpose of coordinating the in-person item exchange. By completing a rental transaction, you consent to this disclosure.

4. Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number on our servers. Please review Stripe's Privacy Policy for information about how they handle your payment data.

5. Location Information

We collect your zip code to show you nearby listings and to display your listings to nearby renters. If you grant browser location permission, we use your coordinates to calculate distances. We do not share your precise location with other users — only your city and state are shown publicly.

6. Data Retention and Opt-Out

We retain your account information for as long as your account is active. Because Renting Hive only sends transactional emails necessary for the service, the only way to opt-out of all communications is to delete your account. You can do this in your Account Settings.

7. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].